Related to the TetiAI services usage (White List Pilot Project)
Dear User,
TetiAI, owned by Teti LLC (and hereinafter "TetiAI"), is an AI system that offers an advanced AI platform characterized by short- and long-term memory, with an ecosystem of already integrated apps such as Gmail, Google Calendar, Asana, Slack, Spotify, and many others. TetiAI is distinguished by its ability to handle simultaneous multi-intent, deep reasoning, and infinite context that enables continuous conversations over time without information loss.
Users can also create their own custom apps through a simplified system that does not require advanced technical skills, contributing to an ever-expanding app marketplace. The service includes automation features through programmable triggers, file and document management, and a topic organization system that facilitates the navigation of complex conversations.
All the functionalities described above, hereinafter will be referred to as "Services".
This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use TetiAI where Teti LLC acts as a data controller. This Privacy Policy does not apply where Teti LLC acts as a data processor and processes personal data on behalf of commercial customers using TetiAI. In those cases, the commercial customer is the data controller, and you can review their policies for more information about how they handle your personal data.
For information about how we collect and use personal data to power our Services, when we may receive and process personal data of non-users, and your choices with respect to that information and rights, please send a specific request to the following e-mail address: [email protected].
This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set in the section below.
Please read this page as if you were asking us the questions in the following paragraphs and we were providing you with the answers: if you have any further questions, please do not hesitate to contact us, we are here for you.
You are the subject to be protected and we want to show you our transparency in doing so.
Let us begin!
TetiAI LLC – EIN 30-1435563
Registered office: 1111B S Governors Ave STE 26233 Dover, DE 19904 US
E-mail: [email protected]
Data collection begins with user registration, when only the e-mail address is requested as identifying data.
TetiAI offers two modes of usage that have different impact on data collection and processing:
During normal use, the system implements a sophisticated memory mechanism that selectively collects important information from conversations, both those explicitly indicated by the user (so called "User Memories") and those automatically identified by AI as relevant for improving future service (so called "AI Memories").
This data includes:
The collection of this information is always done transparently and with the consent of the user, who can decide whether or not to provide these details during natural conversations with the AI.
The system also uses a graph database managed through Neo4j to represent complex relationships between the user, their preferences, objects of interest, personal and professional relationships, creating a semantic map that allows the AI to better understand the context and provide more relevant and personalized responses.
Furthermore, through user-authorized external integrations, TetiAI can access data from services such as:
The system also handles files uploaded by users for analysis, including PDF documents, DOCX, images, CSV, and other formats, with size limitations.
In addition, TetiAI stores configurations of automatic triggers, history of automations, and data about custom apps created by users themselves.
Important Notice! User is identified in the system through an automatically generated unique ID, while the email address is stored in a dedicated table with e-mail field in the database. This approach makes it possible to maintain the relationship between the User's real identity and their data without exposing particular information in all system operations.
Although TetiAI does not need to process any data in addition to those set out above, any further information that the User provides through the use of TetiAI will be processed in accordance with our Privacy Policy and in full compliance with the provisions of the relevant legislation (hereinafter, personal data, particular data and information will be jointly referred to and defined as "Data").
No training or fine-tuning is currently performed on the models used by TetiAI.
TetiAI uses pre-existing opensource models (together.ai), selected by the development team based on the specific needs of the User and the type of task to be performed. This choice ensures that User Data is not used to modify or train the underlying models, maintaining a clear separation between Data and the AI systems.
Data are received through three main channels:
The data collected is used to uniquely identify the specific user and provide a personalized AI conversational experience, maximizing interactions and the use of all features offered. The main use focuses on maintaining conversational context, which enables TetiAI to provide increasingly accurate and relevant responses based on the history of previous interactions.
The two-way memory system uses the data to develop not only an understanding of user preferences, but also to bring out distinctive features of the AI itself, creating a unique collaborative dynamic (Services Purposes – Contractual Legal Basis).
The data is also used to:
Data is retained for a maximum of 5 years, except voluntary renewal by the user or until the user voluntarily deletes the account or following an explicit request for deletion. This policy allows us to maintain continuity of service and personalization of the user experience over time, which is fundamental to the functioning of TetiAI memory system. After the aforementioned retention periods have expired, the Data will be destroyed, deleted or anonymized, subject to technical deletion and backup procedures.
Data will be managed by the Teti LLC internal Team, previously and constantly trained. Data will also be managed by external Teti LLC providers that help the functionalities of TetiAI.
Data are stored using a distributed architecture for structured data, memory vector management and semantic search, for high-performance caching and graph database management representing complex relationships between users, preferences, and objects. All of these systems are hosted on Railway Cloud IaaS. File storage is managed through Hetzner to ensure performance and reliability in managing documents and media uploaded by users.
For further information on the security standards, compliance and requirements adopted by the chosen external providers, please refer to the dedicated privacy policies published online:
The Data are processed with manual and/or computerized tools, also by means of automated tools, suitable to guarantee the confidentiality, integrity and privacy of the Data themselves in compliance with and in accordance with the technical-organizational and security measures provided for by the regulations in force.
The above mentioned subjects may act, as the case may be, as external data processors or autonomous data controllers in compliance with the laws in force. You may request an updated list of the companies to which the Data will be communicated at any time from the Data Controller, through a specific request to be sent using the contact channels indicated in this Privacy Policy.
The Data will mainly be processed within the national territory and the European Union, but could also be transferred abroad.
For any EU/UK User, any transfer of the Data to countries located outside the European Union will take place only in compliance with adequate guarantees for the purposes of the transfer itself (and in particular complying with the provisions of art. 45, 46 and 49 of GDPR), e.g. provided that the European Commission has confirmed that the third country has an adequate level of data protection or other data protection guarantees exist, such as binding business rules or signing up to standard EU contractual clauses.
The User will have the right to obtain from the data controller a copy of the Data held abroad and to obtain information about the place where such data is stored making an express request to be sent using the contacts indicated in this Privacy Policy.
By contacting the e-mail address mentioned in section "Who is the Data Controller and how can I contact privacy team?", you can ask Teti LLC at any time:
When a User requests account deletion, all associated data is completely deleted from the system, including conversations, memories, uploaded files, trigger configurations, integrations with external apps, structured user profile data, and all relationships mapped to the graph database. This deletion process is irreversible and ensures that no traces of user data remain in the TetiAI infrastructure.
Users are authenticated exclusively through magic links received via email or directly through Google authentication using standard OAuth2 protocols. This eliminates the need to manage passwords and significantly reduces security risks related to credentials. All communication is through encrypted connections (HTTPS/TLS).
Currently, when a user requests account deletion, TetiAI proceeds with complete data deletion rather than anonymization processes. This choice ensures the complete removal of personal information from the system, offering the highest guarantee of privacy to the user who decides to discontinue using the service.
The Data Controller may make amendments and/or additions to this Privacy Policy, also as a consequence of changes in the applicable legislation. You may view the text of the Privacy Policy constantly updated on the Site in the Privacy Policy section or make an explicit request by contacting the Data Controller or the DPO directly at the addresses indicated above.
Last update: June 2025